Hospitals introduce intelligent self-service terminals, but it is difficult to get reports?

In recent years, smart self-service terminals have become the standard for hospitals, which can facilitate patients to register, pay, and print reports by themselves. However, the editor recently heard some friends complain: it is too difficult for the hospital to get the report!

A friend of Xiaobian ran into trouble getting a medical examination report after a physical examination at a hospital. Although the hospital has introduced intelligent self-service terminals, due to the particularity of the physical examination department, not only do you need to wait for two or three days or even a week, but you also need to collect the report through the manual window, which is very inconvenient. What is even more disturbing is that businesses like the physical examination department, which require working days, cannot get the experience report on Saturday and Sunday, and can only take leave to go to the hospital to get it. In addition, another friend of Xiaobian also encountered a similar situation, that is, a friend of Xiaobian went to the hospital for an allergen test, which took a week to get the report, and could only receive it on weekdays. At that time, when a friend went to pick up the report, the report was placed in a document basket at the door of the consultation room, unguarded, self-collected! This led to the direct leakage of the patient's personal information!

Faced with such a situation, my friends couldn't help but sigh: Why didn't the hospital introduce a smart file exchange cabinet?

In fact, the intelligent file exchange cabinet industry is widely used, is an intelligent equipment to realize the flow of files, can provide 24-hour uninterrupted convenient service. Since some departments have requirements for the time of report issuance and report collection, resulting in patients having a very large limitation in the time to receive reports, then the intelligent file exchange cabinet application can effectively solve the problem of time difference. The hospital will be able to store patient reports in the smart file exchanger, and the system will automatically send the pickup information to the patient; Patients can flexibly arrange their time, get their own reports anytime, anywhere, and feel free, and no longer have to worry about taking time off to get reports.

With the continuous development of medical technology, medical services are also constantly optimized. Although the smart self-service terminal has brought us a lot of convenience, we still have a lot to optimize in the problem of hospital reporting. The introduction of intelligent file exchange cabinets can realize the intelligence and efficiency of hospital services, and improve patient experience and hospital service level. The intelligent file exchange cabinet can not only make up for the lack of intelligent self-service terminal services, but also meet the particularity of the working hours of some departments in the hospital, and also save the time and energy of patients, truly achieving "convenient and fast".

It is believed that in the future, with the help of intelligent file exchange cabinets, it will bring better service experience to patients, and medical services will be more convenient and efficient. Looking forward to more hospitals introducing intelligent file exchange cabinets to make our medical experience more convenient and perfect!