How medical self-service payment terminals bring better management and operational benefits to hospitals

How medical self-service payment terminals bring better management and operational benefits to hospitals

There are some shortcomings in queuing at traditional hospital windows, such as long queuing times, congestion of personnel, and inconvenient information exchange. Medical self-payment terminals can alleviate these problems with the following functions and features:

Support a variety of payment methods: The medical self-service payment terminal supports a variety of payment methods, including bank card payment, WeChat payment, Alipay payment, etc., to facilitate patients to pay;

Fast payment: Patients only need to select the items and amount to be paid on the terminal and complete the payment. Compared with the traditional window payment method, it saves a lot of time;

Self-service inquiry: Patients can query their medical information, medical insurance payment, etc. through the terminal, which is convenient and fast;

Reduce window pressure: The introduction of medical self-service payment terminals can reduce the pressure of traditional windows and save hospital human resources;

Accurate data: The medical self-service payment terminal can collect information and medical service statistics for patients, and the data is more accurate.

The services handled by the medical self-service payment terminal function include:

Registered payment: Patients can complete hospital registration payment through self-service payment terminals;

Inter-clinic payment: After the consultation, patients can inquire and check the medical information and payment amount through the self-service payment terminal, and independently choose the payment method to pay;

General outpatient prepayment recharge: Patients can recharge outpatient prepayment through the self-service payment terminal;

Inpatient prepayment top-up: Patients can recharge inpatient prepayment through self-service payment terminals.

What problems can medical self-service payment terminals solve?

Medical self-service payment terminals can solve many problems of queuing at traditional windows in hospitals, such as:

Shorten patient waiting time: The emergence of medical self-service payment terminals can shorten the waiting time of patients and improve the efficiency of medical treatment;

Reduce the workload of hospital personnel: The medical self-service payment terminal can reduce the workload of hospital window personnel, improve work efficiency, and reduce hospital labor costs;

Reduce the rate of human error: traditional window payment requires window personnel to manually check patient information and fees, which is prone to human error, while self-service payment terminals can avoid this situation through automation;

Convenient for patients to pay: Self-service payment terminals can provide convenient and fast payment channels through a variety of payment methods to meet the diversified payment needs of patients. At the same time, patients can inquire and print payment vouchers through self-service payment terminals to facilitate future reimbursement and verification.

Through the introduction of medical self-service payment terminals, patients can make payment and inquiry more convenient and fast, reduce the pressure on the hospital window, and improve the efficiency and quality of medical services.