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Technical progress
Self-service terminal (Kiosk) technology is constantly developing, especially driven by artificial intelligence (AI),
big data analysis and the Internet of Things (IoT). In recent years, the following technological advances have attracted attention:
Integration of AI and machine vision: Self-service terminals have begun to integrate more AI functions,
especially in image recognition and natural language processing (NLP). This enables the self-service terminal to identify customers,
understand voice commands, and provide real-time customer service.
Improvement of touch screen technology: The display technology of the self-service terminal is more high-definition
and the response speed is faster. At the same time, more advanced multi-touch technology and anti-stain coating
are introduced to make the device more durable in various environments.
Integration of mobile payment: With the popularity of mobile payment, more and more self-service
terminals support QR code scanning and NFC payment functions. Customers can use mobile phones to pay without inserting
cards or swiping cards, which greatly improves the convenience of payment.
Intelligent data analysis: Self-service terminals can now collect and analyze a large amount of user data,
which can be used to optimize product recommendations, personalize services, and even adjust the position and layout of equipment,
so as to improve the overall user experience.