What are the advantages of hotel self-service terminals?

The hotel self-service terminal adopts the new self-service room check-in, room reservation card collection, and information inquiry. Its fast, convenient and safe operation completely changed the cumbersome lock process that customers must go to the front desk to register when they check in to the hotel. On the basis of standard hotel management software functions, the whole system is based on the principle of simple and convenient operation, and adds the latest self-service consumption concept, and designs a set of information management system suitable for the rapid development of modern hotel industry.

(1) High hotel competitive advantage and increase operating income: According to the development of a large number of members, the hotel has the effect of expanding and stabilizing the source of guests, thereby increasing the hotel competition country and bringing huge income to the hotel operation.

(2) Shorten the hotel payback period and reduce business risks: The processing and storage of a large number of membership cards help hotels recover large amounts of funds in advance, thereby shortening the hotel payback period and reducing operational risks.

(3) Reduce service desk service personnel and reduce hotel operating costs: Since hotel customers, most of them go to the hotel self-service terminal to self-service, which greatly reduces the workload of the service desk, which in turn improves the service quality of the front desk staff and improves customer satisfaction, while the hotel can also reduce the front desk service personnel, thereby reducing operating costs.

(4) Simplified procedures: Reduce customer check-in, reservation registration, check-in consultation, etc. Customers only need to go to the hotel self-service kiosk, follow the prompts, and complete the reservation, check-in and renewal within 30 seconds. This enables fast check-in and no-stop check-in.

(5) Protect the personal privacy of customers: After the hotel uses the self-service terminal, especially for the customer's housing consumption, when the customer goes to the hotel self-service terminal to operate, there is no hotel staff present, the whole process time is short, the customer can come and go without a trace of self-service, the hotel self-service terminal has great advantages to protect the privacy of guests.